Technical Support and Documentation

Choose from the following options:

Open a Support Ticket

Product assistance, fault reporting and configuration issues.


Guides for deployment, configuration and rule creation for both Standard and Enterprise editions.

Frequently Asked Questions

Common questions and answers about the product.

Online Help

Online help contains an extensive overview of all features including rules, monitoring and program options.

Release Log

A full list of changes for each version of the product.

Application Ports

Commonly used ports for popular applications.

Bandwidth Test

Internet speed testing facilities.