Money Back Guarantee
At Bandwidth Controller we are dedicated to producing the highest quality software for our customers. That is why we offer a full, no questions asked money back guarantee for all credit card purchases. If you are not happy with the product just return it within 30 days of purchase and we will provide a full refund to your credit card account.
How do I apply for a refund?
If you have lost your license information such as username, key or order number, you can still apply for a refund. Just contact us with the email address you purchased the product under and we will processes your refund request.
Will my license still work after a refund?
The product will function for up to 3 months from the date of purchase after which the license key becomes invalid. At that point in time we issue a permanent key to customers which does not expire, but in the case of a refund or chargeback we do not send the permanent key.
Do I need to provide a reason?
No reason is needed to apply for a refund. All refunds are processed promptly with no questions asked.
How long does a refund take?
We will process your request within 48 hours and deposit the money directly into your credit card account. Please allow 3 - 5 business days for the bank transfer to take place.