Money Back Guarantee

At Bandwidth Controller we are dedicated to producing the highest quality software for our customers. That is why we offer a full, no questions asked money back guarantee for all credit card purchases. If you are not happy with the product just return it within 30 days of purchase and we will provide a full refund to your credit card account.

How do I apply for a refund?

To apply for a refund, please contact us at licensing@bandwidthcontroller.com with your license key details. Alternatively you can use the Contact Form on our website.

If you have lost your license information such as username, key or order number, you can still apply for a refund. Just contact us with the email address you purchased the product under and we will processes your refund request.

Will my license still work after a refund?

The product will function for up to 3 months from the date of purchase after which the license key becomes invalid. At that point in time we issue a permanent key to customers which does not expire, but in the case of a refund or chargeback we do not send the permanent key.

Do I need to provide a reason?

No reason is needed to apply for a refund. All refunds are processed promptly with no questions asked.

How long does a refund take?

We will process your request within 48 hours and deposit the money directly into your credit card account. Please allow 3 - 5 business days for the bank transfer to take place.